Frequently Asked Questions

Everything you need to know about our keepsake journals and stationery.

What is the quality of the paper used in your journals?

We use premium, acid-free 120gsm paper to ensure your memories are preserved for a lifetime without ink bleeding or yellowing over time.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by destination, usually ranging from 10-21 business days.

Do you offer international shipping?

Yes, we ship our journals worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

What is your return policy?

We offer a 30-day return policy for all unused and unopened journals. If you are not completely satisfied with your purchase, please contact our support team to initiate a return.

Can I include a gift message with my order?

Absolutely! You can add a personalized gift message during the checkout process, and we will include a beautifully handwritten note with your journal.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.